NextLevel Internet Expands Executive Management Team

NextLevel Internet, Inc., a leader in mission-critical Internet access and hosted voice services, today announced that the company has expanded its executive management team with two new key appointments for inside sales engineering manager and channel development manager.

NextLevel Internet increased its employee count by 26 percent last year and achieved its most profitable and successful year since the company was founded in 1999. To support this progression, NextLevel Internet has brought in two seasoned veterans to manage this expanded workforce as the company continues to grow its IT focused operation.

Al Allen has been promoted from business development executive to inside sales engineering manager. Having worked at NextLevel Internet for the previous three years, Mr. Allen brings over 20 years of telecommunications, technology management and sales experience. In his new position, Mr. Allen will focus his talents on supporting a sales engineer team determined to deliver unparalleled customer service, support and strategy for companies that rely on NextLevel Internet’s mission-critical Internet and hosted phone solutions.

“Al joined NextLevel Internet in February 2009 as an outside sales and business development executive for the Los Angeles and Orange County markets,” said Jerry Morris, founder of NextLevel Internet, Inc. “His in depth knowledge of NextLevel Internet’s services and client-focused culture made him the easy choice to come in, develop and run the sales engineer team. His previous management experience and style is a perfect complement to NextLevel Internet’s ongoing objectives.”

Mickey Chapatte is joining the NextLevel Internet team as the channel development manager. Mr. Chapatte brings with him over 25 years of proven telecommunications experience a director of channel management, direct sales and marketing. His previous experience provides a proactive, relationship-oriented approach that has generated record breaking growth by penetrating new markets and creating new strategic partnerships while at TelePacific, Nextlink, Internap and Cable & Wireless.

“Mickey brings with him a new focus and dynamic to NextLevel Internet with his stellar track record of building successful relationships, developing reseller channels and a ‘never quit’ attitude,” said Morris. “As NextLevel Internet expands, so does the need to increase our reach to new audiences and vertical markets. Mickey will be instrumental in guiding this process, while crafting strong, long term relationships to support our channel program and partners.”

For organizations that would like to request more information on NextLevel Internet’s business-to-business co-location, Internet, hosted voice, and managed data services, please visit www.nextlevelinternet.com.

 

NextLevel Internet’s service supports disaster recovery efforts during region’s recent black out

NextLevel Internet today announced that the company’s NextLevel Voice and co-location services provided uninterrupted service to emergency organizations and first responders during the massive power outage in San Diego on September 8, 2011.  

The power outage, which was the largest recorded in the region’s history, lasted for more than 10 hours and left roughly eight million people and thousands of organizations in parts of Southern California, Arizona and New Mexico without power, Internet, and phone access.  This disruption of power and the associated loss of connectivity could have resulted in the loss of life, money, or reputation for many of those affected.

“We had a number of emergency calls, all of which were either handled at our office or on our off-hours emergency line,” said Michael Murphy, president of Computer Protection Technology. “With customers such as Scripps Healthcare and General Atomics, it is imperative we maintain our communications channels.  During a time of uncertainty, NextLevel’s services remained fully operational and were a great success from our end.”

NextLevel’s hosted voice and co-location services are maintained in secure, SAS 70 Type II compliant data center environments with disaster recovery plans, multiple generators, redundant power, multi-homed bandwidth and diverse dial-tone carriers in place to maintain business continuity during a disaster scenario.

“With the immense power outage in Southern California last week, I’m happy to report our customer’s service never skipped a beat,” said Eric Fleming, vice president technology operations for Golden Hour Data Systems.  ”As we help facilitate communications in the emergency medical transportation industry on a 24/7/365 schedule, our customers are often on lifesaving missions transporting those who are critically injured or ill. NextLevel’s proactive actions to ensure uninterrupted internet and hosting services have a direct effect on helping to save people’s lives.”

NextLevel’s high-availability (HA) hosted VoIP service provides organizations the advanced features and security of a sophisticated Private Branch Exchange (PBX) system for a fraction of the cost, with unsurpassed ease of use and often with zero system set up fees. NextLevel Voice eliminates costly maintenance and upgrade fees associated with obsolete phone equipment, while often getting rid of some of the monthly fees associated with a company’s access to the Public Switched Telephone.

For organizations that would like to request more information on NextLevel Internet’s hosted voice, business-to-business co-location, Internet, and managed data services, please visit www.nextlevelinternet.com.

Toshiba and NextLevel Internet Certify Interoperability of Strata CIX VoIP Systems With NextLevel Clear Channel Voice SIP Trunking

Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba —www.telecom.toshiba.com) and NextLevel Internet have announced the certification of interoperability of NextLevel Clear Channel SIP Trunking Services with Toshiba’s family of Strata® CIX™ IP business communication systems. NextLevel Clear Channel Voice SIP Trunking is now available nationwide from Authorized Toshiba Dealers.

“With this agreement, NextLevel Internet brings the advantages of NextLevel’s products and services, including SIP Trunking, to users of Toshiba Strata CIX VoIP business communication systems,” said Eric Abing, senior product manager, Toshiba America Information Systems, Telecommunication Systems Division. “This certification substantiates the seamless integration of Toshiba’s Strata CIX VoIP systems and NextLevel Clear Channel Voice SIP Trunking services, providing enterprises with the confidence that they have reliable telephone service and equipment.”

“We are pleased to receive the certification of interoperability of NextLevel Internet Clear Channel Voice SIP Trunking with Toshiba’s Strata CIX IP business telephone systems,” said Jerry Morris, Founder of NextLevel Internet.

Clear Channel Voice SIP Trunking benefits for Authorized Toshiba Dealers include:

Dedicated, QoS-enabled private Internet data connections;

Flat rate domestic calling plans;

Unlimited calling plans;

Free 30-day NextLevel Voice SIP Trunk trials for Authorized Toshiba Dealers and their customers;

Dedicated channel managers for immediate sales support;

Deployment of SIP trunks in as little as three business days;

U.S.-based customer care and proactive monitoring 24/7;

Pre-sales personalized service;

Post-sales dedicated project coordinator; and

Post-install all-engineer help desk.

For more information, please visit http://www.nextlevelinternet.com/