The Importance of Branding Through Social Media


Social media is not a phenomenon that can be ignored. Millions of users every day access various social media platforms, and they tweet or post or share information freely. Companies who are working to thrive in the information age cannot pass these platforms by if they expect to be successful. There are many reasons why social media should play a large role in your branding, and the three biggest are listed here.

Extremely Low Cost of Entry. A single television advertisement or newspaper page can cost a company a tremendous amount of money, and it still only reaches a limited market. A profile on Facebook or humorous videos on YouTube are free and grant you world-wide exposure. The ability to reach so many people at so little cost has never existed before. The interaction and brand-building that can go on through social networking can gain a great deal of revenue for your company. With so little expenditure, it would be foolish to miss this chance to build rapport and relationships with potential customers.

Build Awareness of Your Brand. Where else can you go to reach thousands of people with a single tweet, and thousands more with a single shared video? Social media is where your customers go for information, entertainment, and connections with friends. If your brand is also there, you are getting the kind of incredible exposure that can make your business a success. A simple, memorable branding strategy can take on a life of its own as it is shared through the networks from person to person. In addition, this sharing from peers increases your brand’s credibility – people are much more likely to take something seriously if it comes from a friend, rather than the company itself.

Manage Your Company’s Image. Twitter, Facebook, YouTube, Google+, blogs and other platforms lend themselves very easily to positive customer interaction. In addition, if your customer care department sees a complaint shared on a social network, they will be in a position to respond quickly to resolve the complaint, saving the company a lot of negative publicity.

Social media is the current wave of social interaction and information sharing, and that makes it the current wave of marketing. With an extremely low cost of entry and excellent opportunities to build awareness of your brand and manage your company’s image, social media represents one of the most important marketing tools available. If you leverage it correctly, you will be able to grow your revenue and customer loyalty for years to come.

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This article was a guest post from Capterra - With over 300 business software directories, from public relations software to applicant tracking software, Capterra enables you to find and compare any kind of software for your business, filter results based on your needs, and view ratings and peer reviews.

Public Relations and Social Media Twitter Chat Schedules

The Social Responsibility blog has published a great list of Twitter Chat Schedules focusing on Public Relations and Social Media.  I have included several listing direct from the schedule below, for the entire list please go here.  

#journchat – Conversation between journalists, bloggers and public relations folks

Monday from 8-9 p.m. EST

#LeadGenChat - A weekly chat on a variety of marketing and lead generation strategies and tactics. Topics may include media strategy, pay per-click, inbound marketing, social media, analytics, conversions, landing page optimization, lead nurturing, marketing automation, content marketing, marketing tools, and more.

Monday from 9-10 p.m. EST

#appchat - First Twitter chat to focus solely on the app market. The goal is to have app market leaders engage with one another in real-time to talk about industry trends, market growth or anything else affecting the current app landscape that drives the sector. As apps expand from our smartphones and into our living rooms, this weekly #appchat will be a place to discuss this shift and what it means for the digital lifestyle.

Tuesday from 10-11 a.m. PST

#measurePR - A bi-weekly chat on everything to do with PR measurement and yes, that includes social media. Featured guests will discuss every aspect - both loved and hated - of the measurement conundrum.

Tuesday from 12-1 p.m. EST (Every other Tuesday)

#pr20chat - Weekly discussion about public relations, social media and how technology is shifting the industry

Tuesday from 8-9 p.m. EST

#smchat -Exploring what’s possible with social media.  A discussion that’s sometimes technical but always lively. Launched innovative weekly Topic Series in 2010 focused on Marketing, Not for Profits, and SM Trends. Guest mod opportunities available. Join us!

Wednesday from 1-2 p.m. EST

To read the entire list - please visit Social Responsibility blog. 

2011 Top Media Outlets: Newspapers, Blogs, Consumer Magazines, and Social Networks


BurrellesLuce has just published it’s listing of the 2011 top 100 daily newspapers in the United States, plus the 25 most popular English-language blogs and 25 leading consumer magazines and traffic rankings for the top 20 social networks. New to the list this year, BurrellesLuce has added the top 25 PR & Marketing blogs, along with the top 25 Entertainment blogs.

I was most impressed with the listings of the top 20 social networks and the addition of the top 25 PR & Marketing blogs.  The report is a great resource, to download the entire report, please go here.

Top 20 Social Networks - I was very suprised at how low Yelp ranked.

1 Facebook facebook.com 61.75%
2 YouTube youtube.com 18.56%
3 MySpace myspace.com 4.75%
4 Yahoo! Answers answers.yahoo.com 1.01%
5 Twitter twitter.com 0.96%
6 Tagged tagged.com 0.95%
7 myYearbook myyearbook.com 0.55%
8 Mylife mylife.com 0.37%
9 MocoSpace mocospace.com 0.31%
10 LinkedIn linkedin.com 0.28%
11 Classmates classmates.com 0.27%
12 Club Penguin clubpenguin.com 0.24%
13 IMVU imvu.com 0.21%
14 HubPages hubpages.com 0.19%
15 Yelp yelp.com 0.19%
16 myYearbook Chatter chatter.myyearbook.com 0.17%
17 CafeMom cafemom.com 0.16%
18 hi5 hi5.com 0.16%
19 Yahoo! Groups groups.yahoo.com 0.14%
20 BlackPlanet.com blackplanet.com 0.14%

PR and Marketing Blogs - last column is Technorati Authority Figures

1 Search Engine Land searchengineland.com 758
2 Seth Godin’s Blog sethgodin.typepad.com 749
3 PSFK psfk.com 709
4 PRBlogger prblogger.com 675
5 Trend Hunter trendhunter.com 673
6 AdFreak adweek.blogs.com 663
7 Copyblogger copyblogger.com 661
8 Scobleizer scobleizer.com 661
9 Andy Beal’s Marketing Pilgrim marketingpilgrim.com 660
10 Copyranter copyranter.blogspot.com 660
11 SmartBlog on Social Media smartblogs.com/socialmedia 639
12 Get Rich Slowly getrichslowly.org/blog 635
13 Chris Brogan chrisbrogan.com 633
14 Social Media Explorer socialmediaexplorer.com 628
15 Trends in the Living Networks rossadawsongblog.com 619
16 Search Engine Watch Blog blog.searchenginewatch.com 618
17 Online Marketing Blog toprankblog.com 617
18 Biz Report bizreport.com 614
19 Blog Herald blogherald.com 610
20 Brian Solis PR 2.0 briansolis.com 610
21 Small Business Marketing Blog ducttapemarketing.com/blog 608
22 Adrants adrants.com 600
23 Web Ink Now webinknow.com 597
24 Entrepreneur entrepreneur.com 595
25 DeSmogBlog desmogblog.com 594

[ cloud overview | get your own cloud ]
This is a Tumblr Cloud I generated from my blog posts between Sep 2010 and Nov 2010 containing my top 40 used words.

[ cloud overview | get your own cloud ]



This is a Tumblr Cloud I generated from my blog posts between Sep 2010 and Nov 2010 containing my top 40 used words.

PR’s Time to Shine


Great article in Advertising Age regarding Marc Pritchard, global marketing and brand building officer at P&G, speaking on the future of PR to the Council of Public Relations Firms Critical Issues Forum last week in NY.  Mr. Pritchard told the PR professionals and corporate communications professionals that the future of marketing is inextricably linked to the future and growth of PR.

“This is PR’s time to shine,” Mr. Pritchard said in his keynote speech. “PR is the key for all marketers looking to build meaningful relationships with consumers. When integrated effectively those relationships turn consumers into customers and customers into brand ambassadors.”

Mr. Pritchard described how PR was essential to the success of 4 of P&G’s biggest marketing campaigns this year. (Winter Olympics effort, Head & Shoulders, the Cover Girl and Ellen DeGeneres partnership and Old Spice)

“These campaigns were all amplified by PR,” Mr. Pritchard said. “PR was able to give our big ideas a megaphone that we used to spur participation that helped lead to spontaneous combustion.”

Read more of Mr. Prichard’s insight at AdAge

35 “Marketing Speak” Phrases that Taste Like “Low Hanging Fruit”


When I put the question out to my peers a couple weeks ago regarding ‘100 PR buzzwords that need to go six feet under’ I quickly found out that there were not only words that irritated them but also a good amount of marketing, PR and business phrases that were equally agonizing to some. 

35 phrases were submitted - many that I have heard, some that I have not, and others that I have said many times myself.  I have to say that personally I’ve always been partial to “Table the discussion” but was thoroughly amused by the “Soup-to-nuts approach” - If you can explain that one, I’m all ears.

Surprisingly, I only received one of the phrases twice and that is the one above that mentions two of my favorite foods.  Here is the list, in alphabetical order. 

1.       “A perfect storm”

2.       “At the end of the day”

3.       “Boots on the ground”

4.       “Connect the dots”

5.       “Crunch the data”

6.       “Deploy our new long-term strategy”

7.       “Dialing for dollars”

8.       “Down in the weeds”

9.       “Expanding our footprint”

10.   “I’m going to Toplist that item”

11.   “In our DNA”

12.   “It’s not about effort, it’s about results”

13.   “It’s not rocket science”

14.   “Join the conversation”

15.   “Let me do my due diligence on that”

16.   “Let’s look at this from all angles”

17.   “Let’s take a top down view”

18.   “Let’s talk about that offline”

19.   “Low-hanging fruit”

20.   “Meeting customer demand”

21.   “On a going forward basis”

22.   “On steroids” - as in that’s “a hamburger on steroids”

23.   “Open the Kimono”

24.   “Pivoting to embrace the challenge”

25.   “Push the envelope”

26.   “Reach out…”

27.   “Share of voice”

28.   “Soup-to-nuts approach”

29.   “Table that discussion”

30.   “Take it to the next level”

31.   “The 10,000 foot view”

32.   “The elevator pitch”

33.   “This is my ask”

34.   “Use the social graph”

35.   “We’ll need to “circle back” on that”

And we have a Bonus! (one of my favorites) – “Let’s put that in the parking lot”

So what phrases make your cringe? List those that were missed and those that make your squirm in the comments section.  

Follow Mynt Public Relations and Ronnie Manning on Twitter and these great people who helped contribute to the post: Lisa Dilg, Lisa Gunggoll, Erin Purdy, Gordon Hard, Dave Pinsen, Jeanine Black, Richard LaermerGiselle Bisson, Lizzy Shaw, Adam Kluger, Karren JeskeJim DeLorenzo,

100 PR Buzzwords that need to go six feet under

By Ronnie Manning

As I was writing the other day, I was thinking about all the Buzzwords that have come and gone (and I have used) during the last decade - the one that has always stuck in my head is ‘industry luminary’- I always pictured someone who glows very brightly speaking in front of a massive audience. 

Today, it seems that as new technologies are developed and created, a Buzzwords is born.  I decided to send the question to my peers in PR and Media to ask them what Buzzwords they would like to see wiped off the face of the earth – and yes, the term ‘Buzzwords’ itself ranks highly. 

Even though this isn’t scientific by any means, the results were still interesting and entertaining.  Out of nearly 200 Buzzwords submitted, 100 different terms were received to compile the list.  The words have been grouped together based on their popularity (or lack thereof).  Also included are some defining quotes for the best of the groups.

The one time mentions:  All-in-One, Attention Mode, Bandwidth, Best Practice, Blogosphere, Client-driven, Cloud, Complete Approach, Core Competencies, Critical Mass, Customer-Centric, Dashboard, Digital Solution, Dynamic, Earth Shattering, Easy-to-Use, End Product, Enhancement, e-Tailing, Ever-Changing, Evolving, Excited (in a quote), Exclusive, Expert, Fierce, First-of-a-kind, Full-Service, Fully scalable, Global, Green, Groundbreaking, Honored (in a quote), Hottest Trend, Human Capital, Integrated, Intuitive, Long Tail, Market Leader, Mashup, Next Generation, Next Level, Off the Grid, Offline, Optimize, Out-of-the-box, Platform, Pleased (in a quote), Press Release, Presser, Proactive, Raise the Bar, Reality TV, Redefine, Result-Oriented, Rightsizing, Robust, SEO, Smarter Measurement, Spin Room, Streamlined, Sustainability, Symbiotic, Thrilled (in a quote), Tipping Point, Top-of-Mind, Trend, Utilize, Web 2.0, Win-Win, World-class

Those that got called out twice: Award-Winning, Disruptive, Evangelist, Industry-Leading, Mission Critical, Pioneer, Real-time, Scalable, Thought Leader

Thought Leader – “It was a good word; the concept of Thought Leadership as part of a PR strategy is very important. Yet, like most useful concepts in PR, the term devolved into a buzzword that gets thrown around like confetti.” - Kevin A. Mercuri 

Those that got called out thrice: Best-of-Breed, Bleeding Edge, Influencer, Rock Star, Seamless, Turnkey, User (User-Friendly)

Best-of-Breed – “I didn’t realize we were promoting purebred animals.” - Adam Novak

Four times is a charm: Guru, Innovative (Innovator), Leading-Edge, Paradigm (Paradigm Shifting), Social Media (SM Expert), Unique

Guru – “Guru for sure needs to be buried, and anyone who self-proclaims to be a guru will see their reputation get buried too.”  Julia Zunich

Five times as unpopular: Buzz (Buzzwords), Revolutionary

Buzz – “Unless you’re in the honey bee industry, buzz can be subject and acts as a filler word.” - Jolene Loetscher 

Six (at least it wasn’t seven): Leader (Leading), Solution, State-of-the-Art, Synergy (Synergize)

State-of-the-Art – “When you think about it, this doesn’t explain anything. I’d much rather be specific and state why the technology, process, etc. is heads above the rest.” - Renee Rosiak 

The big winners: Cutting Edge, Game Changing

Cutting Edge – “Here are my reasons as to why ‘cutting edge’ hits the top spot. First, it doesn’t really mean anything unless you are talking about something that makes blood when you lean on the corner of a table. Second, it’s a giant cliche and when people use cliches they are not actually talking; it’s as if they read too  many copies of Fast Company magazines and are parrotting what is in there. I always say explain everything—use English, not jargon. Finally, everything can be considered by the “talker” as being on the cutting edge— but who is to judge? The fact is, a differentiator is something that is so new, so different, that you don’t have to use crazy terms in order to get our attention.If you’re in PR or marketing and say “Here is why our product is newer and better—and really unique,” you better be able to back it up. And if you can’t, then give an brand spanking new angle for its use— cause everything does not have to be mind-blowing. It just has to be different!” Richard Laermer 

What Buzzwords were missed? List the ones that you would like to see included in the comments section.  

I think this submission sums it up best - “I understand your pain points and therefore will first open the kimono and tell you that I am an industry leader who will leverage my ten years as a communications professional to make this email as actionable as possible. I have worked in the B2B and B2C spaces and I can tell you that I have learned a lot from their turn-key and best-of-breed solutions. I do not have the bandwidth to go into a deep dive about my experiences, however, but I have done a great deal of brandstorming with my teams and I have socialized the idea of sharing my key learning’s with you. Maybe they are all just drinking the Kool-Aid, but I believe once given the full data dump, you will understand the value-add that my email provides. I can get more granular and flush out my next-generation view, but it’s my guesstimation that will just seem like vaporware to you.” Lisa Dilg 

—-> 3/7/2011 Updates - Winning and Tigerblood

Follow Mynt Public Relations and Ronnie Manning on Twitter and these great people who helped contribute to the post - Jim DeLorenzo, Teri Morris, Sarahjane Sacchetti, Gregg Feistman, Julia A. Glenister, Robert Sax, Jay Moyes, Glenn Gillen, Mike Trainor, Kim Rockley, Ford Kanzler, Rick Clancy, Jenny Franklin, Sandy Adam, Jolene Loetscher, Laura Crovo, Tiffany Guarnaccia, Lizzy Shaw, Sarah Parker Young, Lynn Manning Ross, Gretel Going, Gail Sideman, Eric Alper, Mark Shapiro, Marjorie R. Asturias, Dave Clarke, Jane Walsh, Molly Lynch, Brenda Christensen, Ed Hadley, Lindsey Groepper, Kimberly A. Juday, Julie Heidelberg, Mark Grimm, Jay Ferrari, Peter A. Eschbach, Jason Mudd, Scott Lorenz, Elke Martin, Johanna Erin Jacobson

Great insight via PRWeek.com

PRWeek has spoken many times about Apple’s unique approach to PR and the tech monolith was on top form again yesterday as it stole the thunder of several rivals who launched “iPad-busting” tablet computers at the IFA show in Germany today.

Apple has beefed up its TV and iPod products and is trying to further exploit its domination of paid-for online content that started with iTunes, which quickly became a primary payment method for many people downloading music.

These are by no means in the same category as the game-changing announcements that defined Apple’s stratospheric success over the past couple of years. I always feel Apple is at its best when it is completely leading and innovating rather than reacting and evolving, but whatever it does is worthy of note.

read more at http://www.prweekus.com/pr-must-engage-people-on-their-own-online-turf/article/178149/

Great visual/overused words - Buzzwords and Jargon news release tag cloud via businesswired.files.wordpress.com

Great visual/overused words - Buzzwords and Jargon news release tag cloud via businesswired.files.wordpress.com

Mynt Public Relations was featured on the American Express Open Forum!

9. Ronnie Manning, Mynt Public Relations@RManning_Mynt and @MyntPR

“There are many excellent resources and online communities that are targeted towards women/mothers that offer a great communications tool for not only your product or service, but for yourself, as well. Twitter Moms and Mom Logic allow you to be in direct dialog with your target audience (via message boards, guest blogging, Q&A sections, Twitter, and other forms of social media), and the best part is that you are able to truly join the community, versus only pushing out marketing jargon. Join in conversations to offer your suggestions and experiences or start conversations to gain valuable insight from your audience. After time, you will be able to weave in the messaging for your products and services without losing credibility.”

Mynt Public Relations was featured on the American Express Open Forum on for guerrilla marketing techniques!

9. Ronnie Manning, Mynt Public Relations@RManning_Mynt and @MyntPR 

Become a voice in your area of expertise, and utilize the comment posting sections of blogs and online publications. These comment boxes can allow you to link directly to your web site and boost traffic. Follow those writers who cover you space and offer opinion, personal experience, and complementary comments relative to their stories. Be transparent with who you are, put your name/title/business/website after your comment which will help get you and your business name out there. (However, it’s very important that you do not do a straight product or services pitch, as these types of comments will often be removed by moderators as being too marketing-oriented.)