NextLevel Internet’s service supports disaster recovery efforts during region’s recent black out
NextLevel Internet today announced that the company’s NextLevel Voice and co-location services provided uninterrupted service to emergency organizations and first responders during the massive power outage in San Diego on September 8, 2011.
The power outage, which was the largest recorded in the region’s history, lasted for more than 10 hours and left roughly eight million people and thousands of organizations in parts of Southern California, Arizona and New Mexico without power, Internet, and phone access. This disruption of power and the associated loss of connectivity could have resulted in the loss of life, money, or reputation for many of those affected.
“We had a number of emergency calls, all of which were either handled at our office or on our off-hours emergency line,” said Michael Murphy, president of Computer Protection Technology. “With customers such as Scripps Healthcare and General Atomics, it is imperative we maintain our communications channels. During a time of uncertainty, NextLevel’s services remained fully operational and were a great success from our end.”
NextLevel’s hosted voice and co-location services are maintained in secure, SAS 70 Type II compliant data center environments with disaster recovery plans, multiple generators, redundant power, multi-homed bandwidth and diverse dial-tone carriers in place to maintain business continuity during a disaster scenario.
“With the immense power outage in Southern California last week, I’m happy to report our customer’s service never skipped a beat,” said Eric Fleming, vice president technology operations for Golden Hour Data Systems. ”As we help facilitate communications in the emergency medical transportation industry on a 24/7/365 schedule, our customers are often on lifesaving missions transporting those who are critically injured or ill. NextLevel’s proactive actions to ensure uninterrupted internet and hosting services have a direct effect on helping to save people’s lives.”
NextLevel’s high-availability (HA) hosted VoIP service provides organizations the advanced features and security of a sophisticated Private Branch Exchange (PBX) system for a fraction of the cost, with unsurpassed ease of use and often with zero system set up fees. NextLevel Voice eliminates costly maintenance and upgrade fees associated with obsolete phone equipment, while often getting rid of some of the monthly fees associated with a company’s access to the Public Switched Telephone.
For organizations that would like to request more information on NextLevel Internet’s hosted voice, business-to-business co-location, Internet, and managed data services, please visit www.nextlevelinternet.com.
